booking policy to confirm your booking we require full payment which can be made with a valid credit card. payments received will confirm you have read and agreed to our terms and conditions. your booking will be confirmed via email on receipt of the deposit payment methods visa (a credit card fee applies) mastercard (a credit card fee applies) All bookings and tariffs are subject to change without notice. all bookings and deposits received are subject to managements approval and receipt. all tariffs are inclusive of booking and service fees unless otherwise expressly stated at time of booking cancellation policy travel insurance is highly recommended to cover last minute personal issues or changes to plans as they may arise. travel insurance can be taken out online and will cover you in situations where we cannot. no show: if you do not show up for your booking and do not call to validly cancel you forgo your entire booking and no refund will be provided. if you need to change your booking for any reason you must give a minimum 30 days notice. you may transfer your booking to new dates or transfer them to other nominated guests. cancellations within 30 days requires full payment of accommodation and services booked. if you need to cancel a booking we will attempt to resell the dates for you and if we are successful we will reimburse you your booking fee less $110 cancellation fee use of hideaways you are responsible for loss and damage you may cause to the property or any fixtures and fittings during your stay and you agree that your credit card may be used to pay for any such loss or damage. you are requested not to leave valuables in your hideaway as management takes no responsibility for any loss or damage to your personal effects. you are to respect the privacy and peaceful enjoyment of our hideaways by you and all other guests and not to make unreasonable noise. guests not adhering to this request and creating a distu